Hallo zusammen,
die Aufgaben bei der Klausur waren:
Describe briefly (5 aus 7)
Idioculture, integrative negotiation, principled negotiation, six steps negotiation can be diveded in, why is the planning process crutial for negotiations, bad faith negotiation, key to resolution cultur barriers.
Komplexaufgabe:
response to enquiry (wie Musterklausur) und complaint schreiben.